Returns and Exchanges - Return of merchandise is not permitted without our prior approval. Returns for full credit or replacement are accepted only for defective or mis-shipped merchandise.  These returns must be approved by us in advance and must be made within 30 days of the original shipment.  All returns must be shipped freight pre-paid.  A 20 percent restocking fee will be charged for return of all items which are not defective or mis-shipped, or are returned after more than 30 days following the date of initial shipment.

Freight Policy -- All shipments weighing less than 70 pounds will be sent via United Parcel Service (UPS). Shipments weighing more than 70 pounds are shipped by common carrier or bus, whichever is cheaper. All shipments are F.O.B. Kalispell, Montana.

Special Orders -- Non-stock items and custom-made items are not cancelable or returnable.  Also, all deposits or payments toward such items are non-refundable.

Loss and Damage Claims -- Claims for lost shipments or for damages to merchandise incurred in transit must be filed with the carrier.  Claims for shortages in any shipment will be honored after five working days from the date of shipment.  Inspect your shipment immediately upon receipt.

Prices -- Due to changeable market conditions and circumstances beyond our control, all published prices are subject to change without notice.  All orders are shipped at current prices.